Cancellation Policy

Customers may request a change or cancellation by contacting the company and providing the booking reference number. Before confirmation, cancellation requests are reviewed according to the request status and any arrangements agreed with the customer. After confirmation, cancellation or no-show conditions and charges may apply depending on the notice period, vehicle type, rental duration, and approved offer. Customers are advised to contact us as early as possible when requesting a change or cancellation. The final conditions stated in the booking confirmation or rental agreement remain the approved reference. If the confirmed vehicle cannot be provided for operational reasons, the company will contact the customer to offer a suitable alternative or process the cancellation according to the approved arrangement.